Freebies FAQ

Just for YOU

Q: Do you offer freebies with orders?
A: Yes, we occasionally include free gifts, samples, or promotional items with selected orders as part of our special offers.

Q: How do I qualify for a freebie?
A: Freebies may be offered during specific promotions or when your order reaches a certain value. Details will be shared on the product page, cart, or promotion banners.

Q: Can I choose which freebie I receive?
A: Freebies are pre-selected and subject to availability. Unfortunately, customers cannot choose the specific item.

Q: Will my freebie ship separately?
A: No. Freebies are shipped together with your order unless stated otherwise.

Q: What happens if my freebie is out of stock?
A: If a freebie is unavailable, we may replace it with an equivalent item of equal or greater value — or ship your order without it.

Q: Can I return or exchange a freebie?
A: Freebies are complimentary and cannot be returned, exchanged, or refunded.

Q: How often do you run freebie promotions?
A: We run them from time to time to reward our customers. Be sure to subscribe to our newsletter or follow us on social media to stay updated.